Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 644 reviews

Reviews

Recommend
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8th March 2024


The doctors I saw were so thorough and went above and beyond to monitor Lewis, Dr Kerry Bayliss and Dr Williamson were excellent, and really put me at ease with the regular monitoring of Lewis. Thank you so much.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th March 2024


Receptionists are very helpfull and kind the pharmacist has gone above and beyond to help sort out my dietary needs and pain management as ive have had a tough few years but doctors included and everyone at churchfields has made ir thatmuch easier thankyou

Suggested improvements
All good

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th March 2024


I always get great service from Churchfield surgery. The waiting area is always spotlessly clean receptionist are always pleasant and I get great service from the doctors and the nurses

Suggested improvements
Wouldn’t let me send survey, unless I completed this part so ive come up with this ( soft background music. )

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th March 2024


I feel that by having to speak to someone first prior to getting a face to face apppointment is not always a good system. Each time I have done this I have had to go & see a practioner face to face. This can result in time which could have been allocated to another patient for a telephone consultation. System of phoning at 8.30 each morning to get an appointment is frustating & very time consuming.

Suggested improvements
Have a different booking system.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
8th March 2024


Craig was efficient and very understanding fast responses to my messages and contacted me at the time he said he would

Suggested improvements
Longer times to register your need for someone to contact you in the mornings - I start work at 7 am and my 1st break is 9.50 so I miss the time to use the on line service

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk