Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 666 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 19 of 130
 
23rd February 2024


Had good conversation with doctor and covered my current condition. I was able to make decisions about certain aspects. Doctor rang me.

Suggested improvements
More face to face appointments.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
23rd February 2024


I didn't have to wait too long for my call to be answered and a Doctor rang me back within 10 minutes.

Suggested improvements
No service was fine and staff very helpful

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
23rd February 2024


I feel confident that, if a doctor does not think that a telephone consultation is adequate, a face-to-face will be offered, which is excellent. The doctor and the trainee doctor were both compassionate and caring, and I felt that they listened my problems, and I went away from the appointment reassured that I will receive the appropriate treatment if needed.

Suggested improvements
N/A - I was very happy with my experience.

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd February 2024


Excellent care

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd February 2024


Generally a wait at reception but that’s because the reception staff take time to listen to whoever they are talking to. Frequently a long telephone wait

Suggested improvements
Procedure was quick and well done.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 19 of 130

Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk