Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 679 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 17 of 132
 
1st March 2024


It is virtually impossible to get an appointment. I wanted to see a doctor as the HCA who had just done my hypertension review said I should. I asked at reception (around midday on the Friday) and was told to ring at 8am on Monday. I believe I had shingles with the rash on my scalp. I didn’t bother - I’m convinced it’s shingles but if it wasn’t ……

Suggested improvements
I was there at the surgery I should have been offered the chance to see a physicians assistant or a nurse. I would have happily waited

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


Only issue is getting to see a Dr but today was good

Suggested improvements
Allowing more face to face visits

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


Because it true it’s been almost impossible to see a doctor since Covid and since neither myself or my husband are only just muting it along as David has Emphasimera and COPD with Bronchitis my is Rhumatoid Arthritis and Epilepsy and I also have had a heart attack 4years ago apparently I have heart deis

Suggested improvements
Bring back a good working practice please

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


Always have good experience

Suggested improvements
The doctor took 2 days to.get back to me

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


I feel disappointed that when I wanted to see a Dr in October I was channeled to a prescriber. I was given a prescription which didn’t work. Rang again to see a Dr and again a prescriber gave me another prescription with only a telephone consultation. Eventually saw a Dr yesterday who was excellent and was very pleased with the consultation. I Have been referred to a hospital consultant for assessment. It’s a pity that I was not offered a Drs appointment in the first instance.

Suggested improvements
I think the above deals with this

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 17 of 132

Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk