Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 644 reviews

Reviews

Recommend
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1st March 2024


Always have good experience

Suggested improvements
The doctor took 2 days to.get back to me

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1st March 2024


I feel disappointed that when I wanted to see a Dr in October I was channeled to a prescriber. I was given a prescription which didn’t work. Rang again to see a Dr and again a prescriber gave me another prescription with only a telephone consultation. Eventually saw a Dr yesterday who was excellent and was very pleased with the consultation. I Have been referred to a hospital consultant for assessment. It’s a pity that I was not offered a Drs appointment in the first instance.

Suggested improvements
I think the above deals with this

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1st March 2024


Help on the phone and a pleasant Doctor who gave good advice .

Suggested improvements
As an older person I miss being able to book an appointment in advance . With the Doctor who you have seen before and feel knows your case. Though the Doctor I went to see on Wednesday was very pleasant and helpful.

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1st March 2024


Called for an appointment and was given one the next morning ( telephone ) Appointment made to see the Dr 2 hrs later following telephone consultation and no waiting at surgery - straight in to see her. Follow up X-ray appointment received in a day or so for 5 weeks time .

Suggested improvements
Overall can't fault service received .

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1st March 2024


Really unclear how to book now, landed up by going into reception to book appointment

Suggested improvements
Allow booking at any time of day via phone or online I was given a phone appointment which followed within the hour. However I am still waiting-over two weeks now- for an appointment with the podiatrist. 48 hrs ago I sent a message via the nhs app which also had not been replied to. So overall I am not impressed at all with the service

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Rating not given.
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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk