Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 644 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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1st March 2024


It can be very hard to see same GP to maintain continuity, If you can 't see same one if you have longstanding issue it's very much like starting at the beginning each time which can be frustrating.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


When I have called the doctor has always called me back and when necessary asked me to go to surgery for a face to face appointment.

Suggested improvements
Perhaps go back to old system where you just call and make appointment.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
1st March 2024


It is virtually impossible to get an appointment. I wanted to see a doctor as the HCA who had just done my hypertension review said I should. I asked at reception (around midday on the Friday) and was told to ring at 8am on Monday. I believe I had shingles with the rash on my scalp. I didn’t bother - I’m convinced it’s shingles but if it wasn’t ……

Suggested improvements
I was there at the surgery I should have been offered the chance to see a physicians assistant or a nurse. I would have happily waited

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


Only issue is getting to see a Dr but today was good

Suggested improvements
Allowing more face to face visits

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


Because it true it’s been almost impossible to see a doctor since Covid and since neither myself or my husband are only just muting it along as David has Emphasimera and COPD with Bronchitis my is Rhumatoid Arthritis and Epilepsy and I also have had a heart attack 4years ago apparently I have heart deis

Suggested improvements
Bring back a good working practice please

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk