Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 644 reviews

Reviews

Recommend
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22nd March 2024


Really happy with the service from the GP

Suggested improvements
Receptionist being out front, was waiting 10 minutes before someone come in to book myself in with the GP.

Experience
Involvement
Cleanliness
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Appointment
 
20th March 2024


I tried to change my appointment for personal reasons but could only be offered one a month later

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th March 2024


Receptionist who booked me in was extremely pleasant & helpful & directed me to where I needed to go . The waiting time was NIL . The Dr was the same one as I saw six months ago . Extremely knowledgeable, kind , caring , helpful & a welcome introduction upon arrival . He is always ready to answer questions & give advice . Infact I will look forward to him treating me again at my next appointment in six months time . Very many thanks .

Suggested improvements
Nothing that I noticed ?

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th March 2024


It was a pleasure to meet Dr Morrey for my ear suction treatment. He was friendly and efficient putting me at ease. It was a long time since I had ear wax treatment and was quite nervous about having something poked in my ears but I had confidence in Dr Morrey and I am pleased to say my hearing has improved markedly

Suggested improvements
First time having earwax treatment on top floor. Signs towards the clinic we're good but there is no sign saying when you are actually in the waiting area for the clinic. So I sat down but was unsure for a while whether I should have carried on thru the next door. A sign saying Ear Clinic would solve the problem

Experience
Involvement
Cleanliness
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Rating not given.
Appointment
 
20th March 2024


Nearly 6 weeks for appointment

Suggested improvements
Quicker appointment

Experience
Involvement
Cleanliness
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Appointment
 
 

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk