Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 668 reviews

Reviews

Recommend
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12th April 2024


Never had an issue getting appointment normally by telephone

Suggested improvements
Communicated time calling to discuss as only said day ringing. Just helps to ensure patient knows when.in day to be available. May save you time

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Appointment
 
12th April 2024


I have not had any problems booking a telephone consultation. I don’t often have to book a visit to the surgery so I can’t really comment. I find that the receptionists are very friendly when you speak to them on the telephone.

Suggested improvements
I do get annoyed at the long message that I have to listen to when ringing the surgery. I cannot see why it needs to be that long. Other than that, quite happy.

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12th April 2024


I logged an online form and although the pharmacist called back the same day he referred me onto a doctor who called a week later. Dr Law was very empathetic to my situation, the consultation wasn't rushed and he discussed various options with me.

Suggested improvements
I think the online system works well. It would be great if if was open longer rather than closing at 9:30am

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Cleanliness
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Appointment
 
12th April 2024


Was great

Suggested improvements
Nothing lovely doctor

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10th April 2024


Churchfields is superb. I manage the care for my disabled brother and mum-in-law at other surgeries - they do their best in demanding conditions, but Churchfields is in another league. Professional, kind, personal, contactable. Whether for physical, emotional of administrative issues, the care given by Churchfields' staff to me, my husband and four grown kids has been ideal and at times transformative.

Suggested improvements
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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk