Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 677 reviews

Reviews

Recommend
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14th April 2024


Not a fan of the phone system as access to the internet can be limited by location when you just need to see somebody . Having said that when you do need help the surgery always finds a way. To help Cheers

Suggested improvements
Nothing I can think of

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th April 2024


I went in person to the surgery shortly after 8am hoping to get maybe a telephone appointment. The receptionist asked if I would mind telling her about my need for an appointment. This I did and she said she'd ring through and see if the Dr would see me while I was there to save returning. I was seen by the Dr in about 10 minutes. I was thoroughly examined by him. I am very grateful to the lovely, professional receptionist and doctor. We keep being told by the media that it's impossible to see a doctor!!

Suggested improvements
Nothing could have been better for me at that time.

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Appointment
 
12th April 2024


Exceptional treatment. Phoned at 8.00 am - saw Doctor at 8.45 am and treatment for minor procedure booked within the hour. Thank you. Dr Morrey and the team!

Suggested improvements
Nothing to add

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th April 2024


Never had an issue getting appointment normally by telephone

Suggested improvements
Communicated time calling to discuss as only said day ringing. Just helps to ensure patient knows when.in day to be available. May save you time

Experience
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Rating not given.
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Rating not given.
Appointment
 
12th April 2024


I have not had any problems booking a telephone consultation. I don’t often have to book a visit to the surgery so I can’t really comment. I find that the receptionists are very friendly when you speak to them on the telephone.

Suggested improvements
I do get annoyed at the long message that I have to listen to when ringing the surgery. I cannot see why it needs to be that long. Other than that, quite happy.

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

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