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Churchfields Surgery
2018-09-21
Person
2
5
0
Written by a patient
Written by a patient 21st September 2018
If you want a prescription you have 2 options first go in the surgery 2nd Order by email the receptionist won't take your order over the phone. Since Christmas I've sent 5 emails for repeats they say they haven't received. So I tried via a 3rd party at first they got the meds now the last 2 X's the third party contact me and say they've made two requests and surprise surprise are being rejected. When I then call the surgery the receptionist who I made add acts like a robot says no requests have been made. When I first went to this surgery it was a wood shack up new road in the early 60's the drs were good, they moved to churchfields the drs and receptionists were good, however once they started to expand to a two storey building then moved to BMI the receptionists for some reason seem to have become robots.