Church View Surgery

Burley House, 15 High Street, Rayleigh, EssexEngland, SS6 7DY 100 reviews

Reviews

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Written by a patient
29th April 2020


Really disappointed with the telephone doctors appointment I received yesterday . The doctors only concern was how addictive tablets could be and not helping me resolve my issue . I’ve been in extreme pain for days and have never had an issue with any doctor at this practice before ( I’ve been at this practice since I was a child ) I’m still in pain and the only pain relief she offered was a gel, as a Grown adult I know the difference between slight pain and extreme pain and felt she patronised me , and am still left in discomfort , considering changing doctors due to this. Very dissatisfied. Especially when I’m high risk and can’t go out in these times

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
19th March 2020


I’ve have always found all the staff very helpful and understanding and would like to thank them all for all the hard work the do keeping us safe at this time

Recommend
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Written by a patient
16th March 2020


They gave me a prescription for the wrong person. Felt like I wasn't listened to and just generally unhappy with the events

Recommend
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Written by a carer
21st February 2020


My daughter got a same day emergency appointment with Dr Tucker. The surgery was busy & appointments were running late due to an emergency. This was fully explained & the lovely receptionist apologised for the delay. Dr Tucker is a wonderful doctor, and showed patience, care and attention. She also apologised for the wait. Thank you for such great service shown by both reception staff and Dr Tucker.

Recommend
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Staff
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Written by a carer
6th February 2020


As her health care professional I was disgusted at todays call, my husband has COPD , and few other problems , last year admitted with sepsis , pneumonia, was unable to get him to see GP today or visit , even though I explained that he has all signs of a bad chest infection , told need to go to Rayleigh , I explained he could not make it there as can’t walk far and doesn’t have a disability badge so would not be able to walk , our surgery is right next to parking . Requested a visit The receptionist stated he can’t have a Gp visit because he is mobile , although I already explained he isn’t mobilize enough to be able to do this . Very unhappy even requested a call , this is very poor service and very dangerous .

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Resources

Short link to review Church View Surgery: http://iwgc.net/ecdcu