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29th June 2021


I spoke to a lady on the phone today about my prescription, she was extremely unhelpful, did not seem to care at all, and was rude to the point she sounded like she did not want to deal with my call. Very unprofessional and made my mental health worse.

Suggested improvements
Nicer staff who actually help, some are very lovely but it’s the odd person who really lets the rest down and makes you want to not call up.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment