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Church View Surgery
2022-11-10
Person
3
5
0
10th November 2022
Getting an appointment is a job in its own. its quicker to go to the surgery than phone. need mor receionists
Suggested improvements
i recently phoned about my blood test results. i think i got through to the young lady who was training. very helpfull. She went to get advice. Next thing a very sharp talking receptionist came on the phone. And said all my results were abnormal. And they were waiting for someone to call about me haveing a gluecose test. either at the surgery or the hospital. A couple of days later the surgery pharmasist called me to arrange a time when she could call to review my medication. I told her what i was told by the member off staff. about all my results being Adnormal. And about the gluecose blood test. to my astonishment i had had the gluecose done along with the other blood tests. this receptionist needs to learn some manners in her attitude towards patients. and stop giving out false blood results. as mine are knowhere as bad as she made out. luckily i am an easy going person. someone else could off took this the wrong way. this was hat the jones family practice Hockley Essex