Report this review of Church View Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Church View Surgery
2016-10-18
Person
3
5
0
Written by a carer
Written by a carer 18th October 2016
Our visit for bloods today was far from satisfactory . We had been put in under wrong patient,receptionist had not checked DOB .,hence we could not check in by computer . As my daughter can not see i went to blood room to tell them she as waiting , only to be told the room has been changed .I knocked on doors to check where to go, as the queue at reception was very long and we would have missed our appointment .Getting to these odd rooms are more difficult for people with special needs . The blood room has been very successful for many years; with easy access, which makes me wonder why the change. The service was smooth quick and pleasant.I do not feel the "new" system is patient friendly. Nurse was lovely .