Reviews
Since Church Street merged with Church Walk Surgery in May 2018 the standard of efficiency and care has declined. This may simply be teething problems. The new system of waiting for a doctor call back to assess if you need an emergency appointment is not a quick enough system. It has been very difficult to get general appointments as well with several weeks to wait. The majority of doctors I have seen at Church Street over 4 years have been very good. However since the merger I have dealt with a doctor from Church Walk who had a real lack of patient care, politeness and concern for patient well being which has changed my view of the overall effectiveness and level of care for this practice.
The service I have received this year has been second to none the reception staff are always so helpful not just on the phone but at the service desk. Both the doctors and nurses are very helpful always listening to your problems and concerns, they do not always get a cure immediately but they certainly do try. Car parking is a very big issue with cars parking each side of the road which is causing congestion. Keep up the good work my view is you have a good team of dedicated staff.
Every doctor I have seen in this practice has been efficient, thorough whilst maintaining a friendly persona!! Would highly recommend this surgery to anyone living in their catchment.
The doctors and staff at this surgery have always been helpful and listen to your problems. They have done this for the past forty years my family have been using it.
I would always recommend this Doctors surgery to my friends.
I have a patient at this surgery for over 16 years as have many of my family including my children. I have always felt respected and treated with dignity. Although routine appointments have to be booked weeks in advance, emergency or on the day appointments are always available and I feel the doctors strive to ensure that the patients are seen if clinically needed, especially the children. Would highly recommend, friendly and caring staff from receptionist to nurses to doctors.
Resources
Short link to review Church Street Medical Centre: http://iwgc.net/ecbnx