Christchurch Family Medical Centre

Christchurch Fam Med Ctr., North Street, Downend, Bristol, N/a, BS16 5TQ
4 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
22nd March 2023


E cause I was soo diss appointed with the service!

Suggested improvements
Morning telephone calls - start calling at 8 am after 40-60minutes loose the will to live & abandon the call ! Surely someone could have let me know the machine was broken as it broke done 16 March my appointment was 20 March

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th February 2021


It’s simply impossible to get through to Reception at 8am which is when you need to ring if you want to be seen. I’ve been a patient here 15 years and it’s not improved. I just wish the phone system was better- everything is fine once you get to the surgery, but getting there is v challenging. I’ve currently calling on a loop for 36 minutes and still getting just the engaged tone.

Suggested improvements
Please have a call back system or a queuing system. Even if I was told I was 75th in the queue and had to wait it would be better than having to ring back again and again and again.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
2nd January 2018


The receptionists are very approachable, no dragons here.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
27th November 2017


Most of the time I can get an appointment. Staff are friendly and helpful.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 

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Resources

Short link to review Christchurch Family Medical Centre: http://iwgc.net/ejifs