Chapelthorpe Medical Centre
Written by a patient
6th November 2020
I'm very disappointed in this doctors I've had for 17 years. They ring and ask me to attend for a face to face appointment prior to my telephone call Asthma Review..but won't/can't tell me what this face to face appointment is actually for! I've emailed and asked and I've rang and asked... spoke to 2 different people who couldn't tell me but said they'd transfer me.... left hanging on for nearly 30 minutes and then they cut me off!! Emailed again... no answer so far. So I cancelled it leaving only my telephone appointment they said I needed before I could have any more inhalers. I only needed an Asthma review and wouldn't have bothered them if I didn't need my inhalers..... but getting an answer as to why I can't eat meat for 12 hours before my appointment and have to drink loads of water and take a water sample in...... FOR AN ASTHMA REVIEW?? Never had this in 17 years. Does anyone else know why as there's certainly no answer coming from them they have now cancelled my Asthma review knowing that I will need my inhalers?!?
In todays climate when people are struggling to get a Doctors appointment I thought I was helping someone by NOT taking an appointment I had no idea what it was for. You could have told me why I needed the first face to face appointment to enable me to have my Asthma review telephone appointment. INSTEAD YOU CANCELLED MY APPOINTMENT knowing I'd need my inhalers.