Reviews
ALL the staff at this surgery are kind, helpful, understanding and caring
Thank you for taking the time to leave this feedback which will be passed onto the team. It is nice to hear positive comments about the service we offer.
I have seen 3 Doctors, Dr Crispin, Dr Vani and Dr Lewis plus the asthma specialist, Mrs Cole. All were thoughtful, listened and delivered practical outcomes. This level of care i have received is what I want from my GP.
Thank you for taking the time to leave this feedback. This will be passed onto the whole team at Chaldon Road. It is always nice to hear positive feedback from patients about the service we provide.
Chaldon Road surgery comprises a team of capable medical and administrative staff, who put patients first in the time and effort which they devote to meeting the many needs and requests from patients. With the constant pressure on human, physical and financial resources it is desirable that all medical staff are qualified to practice as many medical/clinical procedures as possible, to improve overall capability, efficiency and flexibility. Such training and improvement of skills will enable the practice to maximise the effectiveness of all clinical/medical staff. From personal experience such improvements could be in ensuring that all practice nurses are capable of taking blood, giving the multiplicity of injections and covering the full range of warfarin/INR procedures. There are undoubtedly more procedures in which staff could be qualified. It is a must, in a resource-limited environment that each resource can be used to the maximum. Front-line surgeries, such as Chaldon Road, can be best supported by reducing the amount of bureaucracy to the minimum and releasing finance and time for maximum front-line treatment. The Chaldon Road team deserve all the support they can receive from top clinical/medical and admin. management.
Thank you for taking the time to leave this feedback which will be passed on to the whole team at Chaldon Road. We note your comments re further development of staff roles and shall discuss these at a future meeting
The Doctors, particularly Dr Crispin are very caring and supportive. I have always found the receptionists to be cheerful and friendly, as are the nurses. Would highly recommend this surgery.
Thank you for taking the time to leave this feedback which shall be passed on to the whole team
Resources
Short link to review Chaldon Road Surgery: http://iwgc.net/eb8ty