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Chaldon Road Surgery
2015-04-15
Person
4
5
0
Written by a patient
Written by a patient 15th April 2015
The surgery's always been great (I've been a patient for 12 + years) but the nicest thing is how the receptionists have improved : back in the day, there were times (occasionally) when they could fit the grouchy unhelpful stereotype, but for the last few years they've been wonderful: informative, helpful, patient, and prepared to listen to what I need, and seeing if it can be accommodated (which often enough, it can.) Very happy.
13th May 2015
Response from Chaldon Road Surgery
Thank you for taking the time to leave this feedback and the positive comments regarding our receptionists I shall pass this onto our reception manager for her to feedback at the next team meeting. We always aim to offer a high service to our patients and your comments confirm this.