Catshill Village Surgery

Catshill Village Surgery 2024-04-05 Person 5 5 0

Moving to Bromsgrove 7 years ago with my partner, we have received the best service we have ever had from Catshill village surgery. Always a short wait on the telephone to be answered by a lovely team of receptionists. We have never had to wait to get an appointment, generally on the same day. All the doctors and nurses have given us the best advice/treatment. Especially during COVID! My partner had found 2 moles that we were both unsure of! On day 1 we contacted the surgery. By 11am we had a call from the doctor requesting us to send photos of our concerns. By 5pm on the same day we had a call from the Kidderminster hospital requesting he go to an appointment the following day at 7pm. Wow! It turned out my partner had melanoma in 2 places!! Thank you to all. I would say this surgery is outstanding.

I cannot think of anything that could be improved in my opinion

Catshill Village Surgery 2023-12-22 Person 5 5 0

Not one for leaving reviews, but thoroughly deserved in this case. Moved to the area a few years ago and feel incredibly fortunate to have registered with such a good GP surgery, particularly when I hear of friends or family who have issues getting appointments or a good standard of care. We have 2 young children so have had a number of appointments for various illnesses, as well as appointments for ourselves. Never an issue in booking an appointment for the same day, and have never had to wait long on arrival. Issues have always been resolved and always feel reassured with the guidance we’ve been given. Getting prescriptions sent directly to the local pharmacy makes the process very easy. The care we have received has been top notch every time and the doctors we have seen have always been very patient, helpful and knowledgeable. Dr Goodfellow taking my unwell daughter’s toy bunny’s temperature before hers to make her feel more at ease with the thermometer is a good example of the emphasis on quality patient care! Drs Bloxham and Barrett have also been excellent, as have every other member of the surgery we have had contact with.

Nothing

Catshill Village Surgery 2023-12-01 Person 5 5 0

I visited the surgery today - 01.12.23 - I made an appointment over the phone for an asthma review, in which the receptionist kindly pre-booked me in for my appointment, which I have never had before at a surgery and is so efficient and works brilliant around my work schedule. I saw Kathryn, the clinical pharmacist, she was honestly so great. From start to finish, professional, helpful, understanding and she sent my prescription straight through to the pharmacy and I collected on the day. Thank you so much for all your help. I made the best decision in switching to this doctors.

Nothing, all brilliant!

Catshill Village Surgery 2023-11-15 Person 5 5 0

I had major issues with various problems, I contacted the surgery and got an appointment with the Doctor. When I visited I had a few things that I wasn't sure about, i spoke to a lady called Imogen, and for a lady of such a young age, she showed professionalism, understanding and empathy for my issues. They were all addressed and explained in full. Even with a smile, a polite manner and professionalism As a local, a lot of my family have also commented on the manner in which she conduts herself

You wouldn't do any harm in getting a few of the other staff to learn from this young lady. Hope she doesn't loose this compassion with age.

Catshill Village Surgery 2023-07-25 Person 5 5 0

Superb care given by Dr Barrett for the removal of a skin tag. Couldn’t fault anything Greatly appreciated

Nothing in my opinio