Caterham Valley Medical Practice

Caterham Valley Medical Practice 2019-08-14 Person 4 5 0

Told I could book an urgent doctor appointment online at 06:00 Been trying since 06:00 now 06:18 appointment system not available - only pharmacy appointment

Caterham Valley Medical Practice 2019-05-08 Person 4 5 0

Dr Weber-MacCartney Is a doctor who is working at the Practise who is first class and not only very thorough but also a Doctor who seems genuinely caring and concerned. I had occasion to visit him three weeks running and each time I was very satisfied with the attention and treatment I received. He is a credit to the profession He

Caterham Valley Medical Practice 2019-04-09 Person 1 5 0

Not being a regular visitor to the Doctors, I was unaware of changes to the open surgery in the mornings, to see a doctor. Apparently you now have to call anytime from 6am on the morning you are going to be ill to make an appointment. Upon my visit this morning I was told of this arrangement and in deed told that notices went up in the surgery, patients were emailed if they had left an email address on their records, notices had been put in newspapers in May 2018, which ones were they I wonder? (Having checked back to two local ones for last May and found nothing). I have a cause to see the Doctor once in a blue moon, I have paid my dues and some, over the years like so many, but when ever I need to see a doctor at this surgery I need to know in advance. The waiting room had two waiting there were 4 doctors on duty, it was just after 9am. Heaven knows what will happen if I ever need to see a doctor on a regular basis! The next time this surgery makes alterations to the way they work, perhaps they would like to inform patients the old fashioned way, send them a letter.

Caterham Valley Medical Practice 2019-03-04 Person 1 5 0

Impossible to get through on the phone to make an appointment!

Caterham Valley Medical Practice 2019-02-06 Person 5 5 0

This week I saw Carolyn, Hodkinson, Yvonne Bennington, Dr R Wright and Dr K Teasdale. All have been extremely helpful, reassuring, professional, listened to my questions and included me in my health care choices. As I had multiple appointments Yvonne went out of her way to ensure I had continuity which I appreciated. The receptionists were also very welcoming, polite and efficient. This made my overall experience more pleasant and at no time did I feel rushed- excellent high quality care, thank you.