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Caterham Valley Medical Practice
2018-07-02
Person
5
5
0
Written by a patient
Written by a patient 2nd July 2018
Following a frustratingly long period of time when it was extremely difficult to get an appointment within a month due to vast number of patients and a booking system which wasn’t working - the surgery has been completely overhauled. It is now easy to get an appointment on the day required or very soon afterwards. The receptionists have always been helpful and pleasant, as have the doctors, but an atmosphere of calm is noticeable. The waiting area isn’t jammed, the awful experience of emergency appointments has been stopped and it is as if the practice has started afresh. So much better.