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Written by a patient
4th October 2019


Absolutely shocking that nothing has improved. The merger of surgeries a few years agowas intended to improve patient care and create more appointments. Now not only can you not get an appointment (you have to schedual being ill enough to warrent a gp appointment 8-12 weeks in advance as you have no chance of getting in any earlier), you spend over 30 minutes trying to get through to reception to be snapped at and disrespected. I am a long term patient here but it is now beyond a joke. Misdiagnosis of common dangerous illnesses, blood tests lost and records not even looked at and this is at its best! Unfortunately a lovely family friendly surgery has turned into an absolute shambles. I will be transferring my children's care to another surgery as soon as is possible as I fear patient care is no longer a priority.

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