Burncross Surgery

1 Bevan Way, Chapeltown, Sheffield, England, S35 1RN Also known as: Chapelgreen Practice, High Green Health Centre 36 reviews

Reviews

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Written by a patient
29th October 2014


It can take up to two weeks to get an appointment, and whilst I appreciate this filters out unnecessary appointments, it drives people to seek emergency help from A&E. A two week wait for an appointment is shocking. Sort it out guys. Doctors are OK, building and facilities are new and beautiful, appointment system online is great, but the lag in getting an appointment is just ridiculous.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd October 2014


I find the Burncross surgery to be really pleasant. The receptionists are very kind and helpful. The waiting is never too long. The waiting room is hardly overcrowded when I go there. I love booking on the online system, it's a lot more practical than on the phone. The clinicians I have seen so far are all very nice.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd October 2014


Booking an appointment either on line or by telephone is not a problem, but if you wish to see a specific doctor then the waiting time can take an extraordinary long time, even booking to see any doctor available can take a frustratingly long time too.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th October 2014


My experiences over last several months have been of confusion. Several tests have been carried out on me without any medical feedback and I've had to make an appointment to find out the outcome of some of these tests. Teething problems are still occurring with prescriptions necessitating toing and froing between the practice and the chemist. Currently my wife's prescription requires two on line submissions and two visits to the chemists because certain items are only accessible at different times to other items. On 13th October 2014 I had a prescription review with Doctor Croft and my latest prescription now indicates that the next review is 30th November 2014 some six weeks later. The queueing system now being used appears to be causing more delays than we've experienced over the past 40 years we've been patients.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th October 2014


to long to get a appointment to see your own gp

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Resources

Short link to review Burncross Surgery: http://iwgc.net/eccoc