Broomwood Road Surgery

Broomwood Road Surgery 2021-07-15 Person 4 5 0

I have recently been diagnosed with quite an unusual but serious disease that was spotted early by my GP. The doctor in question took the trouble to call me to discuss my condition and subsequently arranged to have tests at Kings College Hospital to ascertain my condition. The doctor's quick action has given me the opportunity to get treatment before my condition has substantially worsened. All the complaints about phone answering etc are trivial when the quick action of a committed doctor can help save your life.

In this case none.

Broomwood Road Surgery 2020-02-05 Person 2 5 0

Have been on the phone for one hour keeps saying busy line then music .am phoning on behalf of husband who has hearing aids and cant speak over phone ,I needed to speak to someone who could have put me in touch with imformation needed about hospital appointments and diabetic appointment, very upsetting we are both 81 and this surgery should have a line that's sorts people out ,not reception.

Broomwood Road Surgery 2018-03-14 Person 4 5 0

The current level of care I recently received from Dr Abbott and Kerry the secretary was outstanding. They are a credit to the NHS.

Broomwood Road Surgery 2018-01-08 Person 3 5 0

I tried to get an appointment on the telephone on 3/01/18, I phoned @ 08.00. finally got through to the Appointment's Lady @ 0810. Only to be told that all the appointments had gone for that day, I was offered a Telephone Appointment which I declined, I explained that my left leg had swollen up and was in some pain. but I still couldn't get to see a Doctor in person. After going back home and looking on line for a appointment I managed to book a appointment for 5/01/18 to see Dr Nielsen @ 10.20am. This Doctor was a very Kind & Caring person, she explained to me in great detail as to what may be causing my leg to swell up, Doctor referred me for a blood test on that day. The Doctor explained to me that if may be a Blood Clot, so it was in my best interest to go straight to the Hospital for a Blood test. After getting my blood test results the Doctor phoned me on my mobile phone and ask me to go straight to A & E, as the resultants indicated that I may have a blood clot. I went to A & E as advised by the Doctor. Doctor Nielsen kept in touch with me through the whole process and gave me her mobile phone number for me to contact her in person if I was concerned at anytime. This Doctor was remarkable in the caring and kind way she helped me, and showed great compassion & dignity, She is a credit to the N.H.S. I cannot thank her enough for her kindness.

Broomwood Road Surgery 2017-11-15 Person 4 5 0

The receptionist was very friendly and got me some leaflets so I could book appointment on line The doctor was very thorough in her examination and very clear in explaining her diagnosis