Brondesbury Medical Centre

279 Kilburn High Road, Kilburn, London, England, NW6 7JQ
16 reviews

Reviews

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Written by a patient
23rd November 2020


I have given a review on Dr. Braithwaite and now on Brondesbury Surgery because I have been asked to do so.

Suggested improvements
I cannot think of anything at the moment. Patients must make allowances for any hiccups as we are in the middle of a Pandemic.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
11th December 2019


Extremely rude and unhelpful receptionists. No point joining as your can never get an appointment that doesn't have less than a 2 week wait to it.

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Written by a patient
20th February 2019


I am writing to share my experience with the reception of the Brondesbury medical center today. Denise the star receptionist of the medical center spent almost an hour to sort out my mess. She and Sabah did an amazing job to booking an emergency GP appointment for me. Wonderful customer service, I cannot thank them enough.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th April 2018


Brondesbury Medical Centre,is a welcoming and friendly environment.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd February 2017


There are some really good GPs here - like Dr Trigg and Dr Ahmad. There is one member of the Reception team who is really lovely and helpful, unfortunately the rest seem very fed up and annoyed at dealing with patients. That really puts you off. The care overall is good and I wouldn't change GPs but many members of staff have a fatigued attitude and this puts you off getting the care you need or having confidence in their ability. Some real gems to be seen though, just keep trying the various GPs until you find one you click with.

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Involvement
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Appointment
 
 

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Resources

Short link to review Brondesbury Medical Centre: http://iwgc.net/ecbxx