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Written by a patient
19th February 2020


Administration/Reception is exceptional. Exceptionally good, or exceptionally BEYOND BAD with staff who are so curt and yes, disgusting at times considering they don’t know if I’m depressed, suicidal or my mother just dropped dead. In this day and age you’d think people would know better especially working in a doctors surgery. Compassion, empathy and understanding should be screened at first interview. THIS COMPLAINT IS GOING HIGHER! oh, I hope my calls were recorded. FYI DOCTORS AT THIS PRACTICE ARE FANTASTIC.

Recommend
Involvement
Cleanliness
Staff
Appointment