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Broadstairs Medical Practice
2020-02-19
Person
1
5
0
Written by a patient
Written by a patient 19th February 2020
Upon arrival to the surgery, we were stood at the reception kiosk for around 10 minutes until we were greeted. When the receptionist finally arrived, there was no apology for the inconvenience and wait, this was not the first time this had happened. When we had finally entered the room for the appointment, we was spoken to in an unprofessional manner by both the nurse and the doctor. Secondly, the nurse was argumentative with the patient who I was with, therefore this shows that the professionalism and duty of care has not been for filled during this appointment. Lastly before all obligations were not succeeded. The appointment was finished early, and we was told the following “ we are not doing this, the door is there and twist the handle to the right”. As stated above, duty of care was not delivered to the patient.
If you are considering to attend this health care clinic, then I would think again about going to this practice before wasting your time.