broad-street-surgery

Broad Street Surgery

200 Broad Street, Coventry, England, CV6 5BG Also known as: CoventryGP.Com Group of Medical Prractices (Jubilee Health Centre & Broad Street Surgery) 26 reviews

Reviews

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Written by a patient
29th May 2014


The receptionists are very helpful, and very accomodating. I'm grateful for the 7.30am appoinment, as this then does not impact on my work and taking time off. Thank you.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
29th May 2014


Staff are always polite and very helpful if they can manage to squeeze in an appointment for you they will especially when it involves children. Surgery atmosphere is fantastic. At times there are changes in doctors and it would be useful to have a board with all doctors faces matched to names so you know the face before going in for an appointment.

29th May 2014
Response from Broad Street Surgery

Thank you, that's a very good idea, I will get to work on creating a board! We are a training practice & also a research practice, that's why we have so many doctors. Dr Dosanjh- Lead GP

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a member of staff
28th May 2014


I am very pleased with this surgery. The receptionists were are very helpful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th May 2014


It takes too long to get an appointment by which time you wonder whether or not you need a doctor at all, the pharmacy was more helpful than the clinic

29th May 2014
Response from Broad Street Surgery

I'm sorry to hear it takes too long to get an appointment, we do our best to to provide appointments all day. We also provide triage calls- Monday,Tuesday & Friday mornings between 8.30 am and 11 am. You call reception and leave your telephone number and within 1 hour a GP will call you back. If the GP needs to see you we will always get you in or arrange a time later in the week if that suits you better. If we can sort out the problem over the phone we do. I hope this helps. Dr Dosanjh- Lead GP.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th May 2014


The surgery is great. The doctor is extremely helpful and fantastic and most importantly smiling. however one of the receiptionst is not helpful and always doutful ang let you feel down about the surgery. I suggest to train her a bit about customer servicing

28th May 2014
Response from Broad Street Surgery

Please let me know who the staff member is & I'll be happy to intervene to improve the service, all the best- Dr Dosanjh- Lead GP.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Broad Street Surgery: http://iwgc.net/eb8yy