broad-street-surgery

Broad Street Surgery

200 Broad Street, Coventry, England, CV6 5BG Also known as: CoventryGP.Com Group of Medical Prractices (Jubilee Health Centre & Broad Street Surgery) 26 reviews

Reviews

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Written by a patient
20th June 2014


The doctors at the surgery are very good, they take the time to talk through their digonossis and will put you forward for further consultation if they deem it nessessary. The only minor complaint is the lack of appointment slot - to correct this I would like to see weekend and late opening of the surgery.

4th July 2014
Response from Broad Street Surgery

Thank you for your feedback, regarding the appointment slots - we are trying to free up as many slots as possible, we do run a telephone triage service on Monday,Tuesday & Friday mornings along with an additional session on Tuesday afternoons (this is dependent upon doctor staffing i.e. if we have doctors on annual leave this does not operate). Regarding the evening slots we are open until 6.30 pm in the week, and do run an early morning commuter clinic on Thursday morning starting at 7.30 am. We too have thought about late evening & weekend appointments but are currently too small to deliver this alone, we are working with other GP surgeries to see if we can provide this as a group, hope this helps. All the best- Dr Dosanjh

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
11th June 2014


No major concern but like to have appo bit early when you need to see dr urgent.

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Involvement
Cleanliness
Staff
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Written by a member of staff
10th June 2014


this surgery offers triage service if a dr appointment is not available, and if we can not get seen by a dr the senior nurse is always willing to offer her services

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Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th June 2014


excellent service all round

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Involvement
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Written by a patient
6th June 2014


I have been with this surgery for many years and if I were not getting the care I needed I would no longer to there. I tend to see one doctor most of the time so he/she may know my history better, however on the odd occasions when it is necessary to see other GPs within the setting I have not been disappointed. The doctors and staff are willing to take on board any concerns or issues that comes up. I do like the fact that you can speak to a doctor over the phone if you need advise on the day and if need be get you into the surgery to see a doctor as soon as possible. It is always easy to complain but very rarely do we give positive feedback.

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Involvement
Cleanliness
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Resources

Short link to review Broad Street Surgery: http://iwgc.net/eb8yy