Broad Lane Surgery
71 Broad Lane, Hampton, Middx, England, TW12 3AX Also known as: Broad Lane Surgery, Hampton 234 reviewsReviews
I am very please with the care I receive at my GPS. My concerns are always acted upon quickly and thoroughly.
I cannot praise Broad Lane Surgery highly enough. Dr Rashid is so approachable and deals with problems with great care and consideration. If further hospital investigations are needed she manages to arrange them very quickly and I have the utmost confidence in her.
I phoned the surgery this morning and spoke to an extremely helpful and professional receptionist (Tracey). I have secondary breast cancer and she dealt with my query well. She phoned me back within 30 mins and gave me an appointment for noon that day. On arrival at the surgery I spoke to Trudy (receptionist) who was very helpful. I would like to thank them both on how they dealt with my problems and their efficiency.
Chloe the receptionist was excellent! Listened to my needs and recommended Dr Derby as my doctor was not available. I was a little anxious as I have not had great results previously when speaking with a doctor that didn’t know me. I should not have worried in the slightest . Dr Derby gave me his ears!! (When you’re over 60 you feel invisible)So refreshing to have someone that listens and makes you feel valued!
He has made such a difference and lifted my spirits no end . It’s so important to give thanks when the nhs are going the such difficult times. So very grateful.
The receptionists are very helpful, efficient and courteous.
The surgery has improved tremendously over recent years. I cannot fault it.
The doctors are caring and thorough in their diagnosis and ongoing treatment. I was pleasantly surprised at their level of communication to keep in touch and they are very welcoming. Great surgery, cannot fault it. Thank you to ALL the staff.
Broad Lane Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Short link to review Broad Lane Surgery: http://iwgc.net/ecdts