Broad Lane Surgery

Broad Lane Surgery 2023-03-31 Person 5 5 0

I think that everyone is so kind and careing! AND the doctors are the best

(NOTHING!)

Broad Lane Surgery 2023-03-23 Person 4 5 0

If you ring first thing in the morning you can get an appointment although it might take a little time because the surgery is so busy.

Nothing. It is a very good service - the best Doctor’s surgery I have come across.

Broad Lane Surgery 2023-03-14 Person 5 5 0

Transferring to Broad Lane Surgery some months ago was a revelation. My experience has been positive and satisfying on each occasion when visiting and by telephone. Reception staff are welcoming, friendly, interested and efficient. The same also applies to staff answering the telephone service. It is evident that the Doctors value meeting face to face with patients with telephone appointments timely made. The positive ethos of the Broad Lane surgery and atmosphere of the surgery is beneficial to my sense of well being and positive outlook.

A more streamlined approach to agreeing and prescribing changes of medications that would reduce the time that patients may be without medication and in receiving their new prescription.

Broad Lane Surgery 2023-03-14 Person 5 5 0

Appointment offered same day Dr Rashid took time to listen and explained all decisions and gained consent at all times She made me feel as if I was the only patient

None

Broad Lane Surgery 2023-03-14 Person 4 5 0

Dr Rashid is the best doctor ever! Knowledgeable, thorough, empathetic, very patient with her patients, gentle and always with a smile.

Sometimes the waiting line to book an appointment is long and it is not always easy to get an appointment but the surgery and the service makes up for it. It would be great if it could be improved though.