Broad Lane Surgery

71 Broad Lane, Hampton, Middx, England, TW12 3AX Also known as: Broad Lane Surgery, Hampton 234 reviews

Reviews

Recommend
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22nd June 2023


I’m quite new to the surgery and have been so impressed. I’ve had excellent care from both Dr Lee and Dr Adhikari, and Tracy on reception recently went above and beyond to help me find some missing test results. She made me feel heard and important and was extremely reassuring. I’m very happy to have moved close to this surgery.

Suggested improvements
Nothing

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13th June 2023


Dr Rashid was professional and knowledgeable. More importantly, she cares about the patients. She asked questions about the conditions and concerns. She set up investigation/check ups such as blood tests, x-rays. She made her decision based on data and patient situation. She is willing to see me multiple times for various concerns from the test results. I am glad that I switched to Broad Lane GP a few years ago. The GPs here are excellent!

Suggested improvements
Not I can think of from the recent visits.

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9th June 2023


My Doctor wants only to give me the best healthcare possible, she is polite and listens to what I have to say, it is refreshing and far outweighs what I have experienced with other practices

Suggested improvements
There’s nothing I would want to change

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9th June 2023


I have always found the Surgery Attentive and caring. All the staff do an amazing job under immense pressure all of the time. I get a great service and care so am very happy with Broad Lane. But I am not sure where a lot of people would be without the dedication that these people bring . I hope that they get the care and support that they need otherwise you will see very good professionals leaving the NHS. . And that would be no good for anyone .

Suggested improvements
I was happy with the service Given

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3rd May 2023


Broad Lane surgery has a very calming atmosphere and I am always pleasantly welcomed by reception staff. Doctor Rashid has been my doctor for 9 years now. I actually moved to Broad Lane surgery when she started there to continue being her patient because she is so good. She has always been an exceptional doctor both for my physical and mental health. She is always professional and thorough, but as well as this she makes me feel cared for and listened to. She talks everything through with me and I have never felt rushed. I feel so lucky to have such an amazing doctor. She has taken incredible care of me particularly in the past two years and I honestly would have been lost without her and I can’t thank her enough.

Suggested improvements
Nothing at all.

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Broad Lane Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Broad Lane Surgery: http://iwgc.net/ecdts