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Broad Lane Surgery
2021-04-27
Person
1
5
0
27th April 2021
Since Dr Bhatia has left this surgery has become a joke.
Waiting up to 90 minutes is average on a good day.
Now they don’t see patients at all no matter what. Taking COVID into account the Prime Minister in his COVID news conference said GPs are open. Not Broad Lane.
Call backs are promised these do not happen. I had to wait 3.5 days to hear back, so in the end 111 called me an ambulance and I had to stay in when all that needed to happen was my dosage changed. I was told someone rang on the fourth day but I had no missed calls. I will be writing to my councillor about having to stay over in hospital because they ignored me for four days.
They run in 2 doctors yet still say Dr Bhatia works there too, but she does not. I met her in the park and she confirmed she had retired. They are fooling the NHS, you Nd their patients. Yet have a board inviting more. This is pure greed.
Suggested improvements
Be honest.