Report this review of Brixton Hill Group Practice
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Brixton Hill Group Practice
2018-10-17
Person
5
5
0
Written by a patient
Written by a patient 17th October 2018
First thing this morning (7.30 Monday), I rang the automated service. Got a phone appointment for 9 and, subsequently saw the doctor at 11.40. The prescription which resulted was sent electronically and I collected it 10 minutes later from the chemist. All done by noon! The next day I got a text to say my referral letter was there for collection and by noon the next day, I had an appointment with the hospital. Great service.
I first tried the automated service on Friday afternoon but with no appointments available, just went on a loop. I suppose that, because the system aims to deal with you promptly, the process works when you call first thing on the day you can attend. We are used to a system where you call maybe days in advance. We need to learn the new way. This worked brilliantly in my case. Many thanks.