Brigstock Medical Practice

141 Brigstock Road, Thornton Heath, Surrey, England, CR7 7JN 4 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
15th October 2021


There are 2 receptionist I want to put forward, one is called Michelle she went above and beyond to help me to sort out my problems with PIP and help me to fill in the form for requesting my medical records and with that in mind I’m partially deaf and I have just had an cochlear implant done very recently and I’m unable to hear atm and also trying to sort out my sick note between doctors and the hospital, she is an absolute godsend keep up the good work and she also moved her masks down , so that I can lip read her whilst I have my mask up to protect her and everyone else … and the other receptionist name Rashan she always have a wonderful smile and very welcoming manner and she also remembers me from the day before and only met me once which it’s great considering how many patients coming through that door so keep up the good work ladies

Suggested improvements
The other receptionists need to understands to remove their masks for us deaf and HOH patients needs to lipread and I know that they are scared but if we have our masks up they can hear us but we can’t hear them

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
8th February 2019


The staff and Doctor was very friendly and helpfully. Even though we had to wait over the appointment the Doctor apologised to us for the wait.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th September 2015


I see Mrs Gandhi on a fairyly regular basis as she is monitoring me. I would like to officially thank her for her concern, personal attention and sensitivity. She is the consummate professional, seeing her is always a positive experience and the care i receive is always exceptional. She is also very knowledgeable, listens and gives me information often in a format that i can take away so that i can read and digest it at my leisure. I also very much appreciated the kindness and excellent care recently shown to me when i contact Dr Sathananthan about complex health issues.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Brigstock Medical Practice: http://iwgc.net/eb8uh