Brighton Health and Wellbeing Centre

Brighton Health and Wellbeing Centre 2024-07-26 Person 3 5 0

I gave my answer because over the years my experiences have been both the best ive had with healthcare and some of the most difficult at times too. I have been heavily supported through the most difficult times in my life and I do think without their incredible support I would have lost my life too many times to count. I have very complex health needs and I know they have worked tirelessly over many years to try and get me the help I need.

Though I did feel like for many years my views have been taken into account, snd at times over the last 9 months too. But the more complex things became, snd the more trauma i recieved in other areas of healthcare, the less I felt the care was as trauma informed, understanding, and caring in patients best interests, as I know they aim to be. I'm sure there are many reasons for this, but this has resulted in a decline in physical and mental health and further distrust in healthcare professionals. My views have not been listened to as much and it has resulted in s breakdown in the positive and helpful relationship I believe we once had. I know they have tried their best many times but I do wish they would take a step back and think about how they could better meet their goals.

Brighton Health and Wellbeing Centre 2024-07-12 Person 4 5 0

I saw Victoria at Burwash wellbn and she gave me the most time and most thoughtful care that I've had in the past 10 years or more. Many thanks.

Would have been nicer if the Receptionist get up and speak with you on arrival.

Brighton Health and Wellbeing Centre 2024-04-03 Person 5 5 0

Amazing standard of care.

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Brighton Health and Wellbeing Centre 2023-02-28 Person 5 5 0

They look after me so I reciprocate and look after them

Nothing of note

Brighton Health and Wellbeing Centre 2023-01-07 Person 2 5 0

This practice has consistently failed to actively manage the case of my 77-year old mother, Fiona Ellis-Hodge, who has suffered from severe abdominal pain for 11 months and not been diagnosed. One GP from here proudly announced that she had ‘not read the notes’ and when my mother explained the problem (yet again) the doctor tartly said ‘I’ll order a scan’. She did not say which scan and my mother heard nothing more. My mother has has to go to a private consultant who has ordered lots of further blood tests (and was surprised these particular blood tests had not been previously ordered by this practice despite the symptoms and several visits). Now the results have come in there are 3 bio-markers indicating cancer. The response of this GP’s practice? Nothing. No active case management whatsoever. This is a great place to go if you want to die.

Active case management. Treating my mother’s life as having some value.