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Written by a patient
2nd March 2020

I joined the Galletly practice in 2003. Since then, there have been a number of changes, resulting in more doctors, more nurses, and larger buildings. Throughout the period, I have always received prompt, helpful and professional services from all personnel. A few years ago, Dr Pace suggested that I join the 'Online patient access' scheme. This is a brilliant scheme, which does not require sophisticated on-line skills! I can now order my repeat prescriptions on-line, and book telephone call-back appointments with a Doctor of my choice. The call-back is often made within an hour of booking an appointment, and results in an appointment with a Doctor or nurse when needed. When one considers the increased number of patients now receiving medical help from the practice, I think that the Galletly practice provides an outstanding service.

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