Bournbrook and Varsity Medical Practice

480 Bristol Road, Selly Oak, Birmingham, England, B29 6BD
3 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th June 2014


A fantastic surgery run by caring, committed professionals, who are willing to go out of their way to support you with any queries/issues. I have found all of the nurses and doctors at the surgery very dedicated and compassionate, and the reception staff are always helpful, polite and friendly; creating a lovely warm atmosphere at the surgery where you know you will receive top quality care. It can take some time to get an appointment at the surgery during term time due to its proximity to the University (although let me make it clear that this is no fault of the surgery)! I would recommend making the most of university holidays and booking appointments then, where possible, as the difference in waiting time can be significant.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th June 2014


Phoned the surgery with back pain and lack of mobility, asking for a home visit. Was prompting rung by a doctor to talk through my symptoms and confirm a home visit. Later recieved another phone call to confirm time of visit and symptoms experienced. Home visit was quick, helpful and just what was needed. Very very impressed.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd January 2014


I have a couple of regular GPs I see here but have sometimes been referred to others here, and every one I have met has made me feel comfortable and unhurried, and listened to. I have been a patient here for all of my 52 years and remember the receptionist being a "hatch with a hand" that slid open, grabbed your medical card and slammed the hatch shut again! Receptionists today are really helpful and go out of their way to fit you in as they listen and know when you are in urgent need, and reassuring when they offer you appointments going out of their way to offer you what they can. The hatch has long gone! I don't know what else to say without gushing because all the GPs, receptionists and the practice nurses here are golden.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

Resources

Short link to review Bournbrook and Varsity Medical Practice: http://iwgc.net/eb6pc