Blackthorn Medical Centre 2015-08-20 Person 5 5 0

This surgery offers a phone back service, where the staff triage you from the information you give when telephoning the surgery and then you will receive a return call from the appropriate practitioner. In my experience, on several occasions, this has worked very well. Chest pains in my husband received very prompt attention with call back within minutes and an appointment on the same morning leading to referral - all solved happily and quickly. A wasp sting seemed minor but the swelling of the hand and arm prompted me to seek advice. I was called back by the practice nurse within an hour, given an appointment the same morning and prescribed to kill the serious infection invading from the sting. This is an excellent service that has never failed to meet my needs promptly and efficiently.