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Blackthorn Medical Centre
2019-02-05
Person
1
5
0
Written by a carer
Written by a carer 5th February 2019
There is no continuity of care. They don't listen to the patient properly they just want to get on to the next patient. I feel they are more concerned about statistics than care of the patient. You have to wait too long for an appointment which has an impact on getting treatment. If tests come back normal it doesn't mean that there is nothing wrong if the patient is still unwell it means you haven't found the cause and you should be getting them back to the surgery quicker not ignoring them.
The practice needs to listen more and take more care of their elderly.