Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Bishopsteignton Surgery
2015-08-13
Person
5
5
0
Written by a patient
Written by a patient 13th August 2015
After coming home from France very unwell I attended the surgery on Monday and saw Dr Melhuish who took blood samples. The next day I was called back to the surgery by Dr Bruce as the blood results were very bad. He phoned Torbay Hospital and I was admitted straightaway. The hospital, after many more tests, discovered I had contracted Legionnaires Disease and the appropriate treatment was started.
Before and after my treatment I would like to thank Bishopsteignton Surgery both the doctors and Jill, the Receptionist. I could not have been treated better.
Bishopsteignton Surgery
2015-07-31
Person
5
5
0
Written by a patient
Written by a patient 31st July 2015
The Receptionist, Jill, could not have been more helpful! She really went above and beyond the call of duty to help me get emergency medication for a relative within a couple of hours!
Bishopsteignton Surgery
2015-05-21
Person
5
5
0
Written by a patient
Written by a patient 21st May 2015
Easy to use, local, friendly, calm, ideal for me.
Bishopsteignton Surgery
2015-05-19
Person
2
5
0
Written by a patient
Written by a patient 19th May 2015
I find the Receptionist at this practice to be very rude & abrupt; when I was waiting in the surgery I realised her impatience - she was too busy organising her Fathers Birthday Party on her mobile phone to answer the telephone.
The doctor I saw was lovely, he was a Locum, he explained everything to me in detail & I felt heard, it's just a shame it takes a lot to actually get to see the doctor with all the telephone appointment faff.
I felt bad he had to come out to collect me from the waiting room for my appointment, the Receptionist was too "busy".
9th June 2015
Response from Bishopsteignton Surgery
I am very sorry that you were dissatisfied with the performance of our Receptionist and I will take this up with her. The doctor you saw was not a Locum but is, in fact, a relatively new GP employed by this Practice (Dr Kevin Bruce) who works at Bishopsteignton Surgery on Tuesday and Friday mornings. I am so pleased with your comments about him. I am sorry that you do not approve of our "Dr First" system but it does ensure telephone contact with a GP with one call, followed by a face-to-face appointment if necessary.
Bishopsteignton Surgery
2015-01-23
Person
5
5
0
Written by a patient
Written by a patient 23rd January 2015
I had my annual heart check results review with Nurse Melony Dyke on 21/1/15,it was thorough and informative and she conducted it in a very pleasant and reassuring manner.The other nurse who did the blood samples the previous week was also very quick and efficient.
Resources
Short link to review Bishopsteignton Surgery: http://iwgc.net/ejp9l