Birchington Medical Centre

Birchington Medical Centre 2020-11-27 Person 0 5 0

The recorded messages are far too long and repetitive. The old system wasn't perfect but superior to the present. Totally frustrating experience, most people's blood pressure must go up. We know Covid is causing problems but has nothing to do with the length of these messages. Also constantly engaged and information regarding holding wait times doesn't change.

Words fail me.

Birchington Medical Centre 2020-11-23 Person 0 5 0

Have been trying all day to telephone the surgery to make an appointment for a blood test. Every time the line has been engaged. According to the Birchington Community Magazine” more reception staff means your calls will be answered quicker” Just not good enough.

Answered the phone!,,

Birchington Medical Centre 2020-11-18 Person 5 5 0

I am giving this review as in the 5 years my elderly parents moved down to Birchington we have never had a problem in getting an appointment and when a GP or nurse has attended they have always been attentive and informative . Sadly we lost dad last year and mum has become housebound and the nurses that have visited mum have always been very caring and are ready to listen . we are very impressed with Dr Mike Earle with the way he spoke to mum and ways to help her along with nurse Leigh Woodward who came to mum today I have been kept up to date from the surgery

Nothing I think your all amazing in how your all coping with everything in this pandemic

Birchington Medical Centre 2020-11-12 Person 5 5 0

I am not a resident in Birchington but I have had to refer, arrange and liaise with the centre on my mother in law’s behalf for medical consultations, support and interventions and can only say how exemplary I have found their services to be. Yes without doubt this is a medical centre that is overwhelmed with an aged community but having experienced first hand how each department and service works tirelessly together within the community to try to provide the very best medical care they can and in a current situation that challenges everyone, has been more than impressive. This is one family that would like to express their thanks and gratitude to a medical centre that is working above and beyond….Thank you

We have been both totally satisfied and impressed with the medical care and attention.

Birchington Medical Centre 2020-11-12 Person 3 5 0

I rang at 8.00 as advised, did not wait long before a receptionist answered it, was asked appropriate questions about why I was ringing and was told a GP would ring me which I was happy with. GP rung during the morning, first on my landline but as I wasn’t in he then rung me on my mobile, which was great as I didn’t miss the call. After telling him my symptons he then told me a prescription would be sent to the pharmacy where I usually collect my medicines. I collected the medicine a few hours later.

Nothing as my needs were met.