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Attention : Hannah Price and Teresa Slingsby
Thank you very much for giving up your time on 5 June 2019, to explain my medical records with information given erroneously from tests supposed to have been taken on 27 March 2019. I had no idea it would have taken up so much of your time, but was very pleased to go through things with you, especially with Teresa. Also happy to be able to speak to Elizabeth (Path Lab) from the QEQM.
I am just grateful that these "bad" results have been totally removed from my records now. Many thanks too for all the print-outs of my details, which I will certainly save.
Once again ladies, my thanks for all your patience and hard work - I know you have had to work on this for a while when it was not even the Surgery's fault. Thank goodness it has all been resolved now.
Take care
Dear Patient Thank you kindly for taking the time to share your feedback with us. We are all extremely pleased that we have been able to resolve the matter for you, and that this has now eased your worries about your ongoing health care and record accuracy. We wish you all the very best. Kind regards Hannah Price Practice Manager