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Birchington Medical Centre
2018-02-08
Person
4
5
0
Written by a patient
Written by a patient 8th February 2018
I have always found the care and professionalism of the doctors and nurses to be of the highest standard possible . When we consider the strain under which the N H S is currently operating it is all the more creditworthy the service that this surgery provides . If one thing could be improved it would be the time taken to answer telephone calls which can be excessive at times .
12th February 2018
Response from Birchington Medical Centre
Thank you for taking the time to leave your kind feedback, I shall ensure this is shared with the team here at the medical centre. I understand the phones can get very busy at times, but I can assure you that our reception staff work very hard to deal with all our patient contacts, both face to face and by telephone as swiftly and carefully as they can. Thank you again. Hannah Price, Practice Manager