Dear Patient Thank you for sharing your concerns. I am sorry that you felt the need to post this as a complaint on our feedback page, rather than raise your concern directly with me so I could assist you further and look into the matter. I can therefore only respond in general terms. With regards to your results and Dr Martin wanting to discuss these with you further, I am sure that the receptionist made you aware that Dr Martin had a holiday booked during May? Were you offered an appointment with another doctor to assist you in reviewing your results? This would have been our protocol in this situation. If the results had been of a nature that required urgent action, this would have been relayed to you and the urgency of you attending to see another clinician while Dr Martin was away. If you would like me to look into the matter further for you, and ensure that protocol was followed, or to assist in making you an appointment with another member of the team, please do get in touch on birchingtonmcpm@nhs.net Kindest regards Hannah Price Practice Manager