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Birchington Medical Centre
2020-09-24
Person
1
5
0
Written by a patient
Written by a patient 24th September 2020
I had a txt from Sharon Bedingfield asking me to make a appointment for a further blood test that my consultant has requested which I tried to do 6th October I was first offered but my consultant has said I will be receiving a urgent appointment I can see I will get my consultant appointment but no blood test receptionist said I am offering you app tomorrow ring at 8 well I expect by time I get through there will be no appointment left .I think the way your running your surgery at the moment is worse than ever covid is no excuse you could make things a loteasier even getting through on the phone is hopeless .
Suggested improvements
You need completely restructuring.