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Birchington Medical Centre
2018-07-11
Person
1
5
0
Written by a patient
Written by a patient 11th July 2018
Poor communication and really poor patient care that’s all had to be said
16th July 2018
Response from Birchington Medical Centre
Dear Patient Thank you for taking the time to leave your comment. I am sorry to read that you feel you had a bad experience from our medical centre. I am also sorry that you felt you could not approach the surgery directly to discuss the issue and provide more detail to myself so I can look into the care and service you received. I always welcome feedback positive or negative to help us improve on our services. If you would like to discuss these issues or any other problems please do not hesitate to email us at birchingtonmcpm@nhs.net so that we can then look into the matter further for you. Kind regards Hannah Price Practice Manager