Birchington Medical Centre

Minnis Road, Birchington, Kent, England, CT7 9HQ

 

Recent Reviews

 
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Involvement
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Cleanliness
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Staff
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Appointment
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17th November 2017
Written by a patient

I have had occasion to ring the surgery several times over the past few days, and receptionist Jean has been unfailingly patient and helpful. I cannot sing her praises highly enough.

21st November 2017
Response from Birchington Medical Centre

Thank you for your kind words about our colleague Jean. I shall make sure she sees your feedback. Hannah Price Practice Manager

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
10th October 2017
Written by a patient

It is getting progressively more difficult to get an appointment to see a doctor. Unless one is in a line of patients waiting before 8 am for the surgery to open it is impossible to get a "urgent" appointment to see a doctor or APN.

16th October 2017
Response from Birchington Medical Centre

Dear Patient I am sorry to hear you feel it is difficult to get an appointment with us at the surgery. We are now fully staffed with 7 senior clinical team members (GPs and ANPs), but do I appreciate that at times, we can be extremely busy. We do aim to see all our 'urgent' patients on the same day, or first thing the next day. If you want to discuss your concern further, please do get in touch with myself st the surgery. Hannah Price Practice Manager

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
6th September 2017
Written by a carer

I would like to thank the birchington medical Ctr especially the matron team in the care of my mother and my father who the team could see they were struggling with my mum being poorly , it all happened so quick and before we knew it a place was found for restbite care close to home cutting the stress for my father Followed up by the matron team the care has been 1st class thank you so much

6th September 2017
Response from Birchington Medical Centre

Dear Carer Thank you kindly for your feedback. I shall ensure this is shared with the community matron team and the partners here at the surgery. We wish your parents well, and hope they are both making a sound recovery. Hannah Price Practice Manager

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
3rd August 2017
Written by a patient

Thank you to the team for your support and help whilst my partner and I were having fertility tests, it was so stressful! We are without any treatment expecting a baby boy in January! Thank you to all of the team at Birchington for your support and care!

4th August 2017
Response from Birchington Medical Centre

Thank you for sharing your wonderful news and lovely feedback. I shall ensure this is shared with the team here at BMC. Congratulations to you both!

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
15th July 2017
Written by a carer

Thank you for the outstanding care given to my mother during her recent illness - from doctor, nurses and those who dealt with our phone calls. An urgent Dr's appointment resulted in vital adjustment of medication. Special commendation to Practice Matron team whose prompt interventions enabled her to have maximum chance of recovery and rehabilitation. Their continued involvement has been a "breath of fresh air" and source of encouragement to my mother and the family during this crisis. An excellent service.

17th July 2017
Response from Birchington Medical Centre

Thank you so much for your kind words. This has been shared with the whole team here at BMC. Thank you again from us all.


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