Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,076 reviews

Reviews

Recommend
Involvement
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16th April 2024


I was told I’d be having a telephone appointment, I made sure I was available, and no call came. Still 24 hours later I’ve had no contact.

Suggested improvements
Actually make the call

Experience
Rating not given.
Involvement
Cleanliness
Staff
Appointment
 
16th April 2024


Making an appointment was easy and fitted in with my calendar.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th April 2024


Appointments all booked in advance by nurse

Suggested improvements
N/A

Experience
Involvement
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Rating not given.
Appointment
 
12th April 2024


Friendly staff and efficient service thank you

Suggested improvements
Not this time, but sometimes difficult to get an appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th April 2024


It is almost impossible to make an initial appointment. Follow up appointments made by a clinician are much easier.. My problem with my ear has been ongoing for probably weeks and only now being treated.

Suggested improvements
Diagnosis was immediate, the prescription authorised filled within 15 minutes which cannot be faulted. This should have been possible weeks earlier

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8