Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ

 

Recent Reviews

 
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Recommend
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Involvement
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Cleanliness
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Staff
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Appointment
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4th December 2014
Written by a patient

All I can is all the Doctors and staff are first class and the best surgery I have ever had in my 70 years. Nothing is too much trouble.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
4th December 2014
Written by a patient

Medical staff are very professional and appear up-to-date in their clinical practice. They are prepared to give the time that is required in a consultation rather than what the clock dictates. Patients seem to appreciate this and I hear no complaints in the waiting room about waiting when previous appointments over run as I think patients realise that they will get the same treatment if necessary when it is their turn. I also appreciate the quick return of blood test results - at my mother's surgery in the North the wait can be weeks.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
4th December 2014
Written by a patient

Waited over 30 minutes to be seen and then the appointment itself felt rushed and looked as if he didn't want to see me...

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
3rd December 2014
Written by a patient

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
28th November 2014
Written by a patient

Receptionists need to have a better phone manner and to have more patience on the phone. Poor customer service.


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